TERMS OF SERVICE AND DELIVERY INFORMATION

Thank you for choosing DALAT SIA for your Voice over Internet Protocol (VoIP) services. Below are the terms and conditions regarding delivery of our services:

1. Service Activation: Upon signing up for our VoIP services, activation typically occurs within 2 business days, subject to verification of necessary information.

2. Equipment Delivery: If applicable, any hardware or equipment required for the service will be delivered to the address provided during the signup process. Delivery times may vary depending on the location and availability of the equipment.

3. Installation Assistance: Our team will provide guidance and assistance for the installation and setup of the VoIP service and equipment, ensuring a smooth transition to our platform.

4. Remote Activation: In some cases, activation of the VoIP service may occur remotely, eliminating the need for physical equipment delivery. Customers will receive detailed instructions on how to activate their service.

5. Service Commencement: The service will commence upon successful activation, either through equipment delivery or remote activation, as applicable.

6. Service Coverage: Our VoIP services are available worldwide. Please refer to our website or contact customer support for specific coverage details.

7. Service Reliability: While we strive to provide uninterrupted service, occasional disruptions may occur due to factors beyond our control, such as network issues or maintenance. We will make every effort to minimize any inconvenience and provide timely updates regarding service status.

8. Customer Support: Our customer support team is available 24 hours a day, 7 days a week, to assist with any questions or issues regarding service delivery, installation, or usage.

By using our VoIP services, you agree to abide by these terms and conditions regarding service delivery. If you have any questions or concerns, please contact our customer support team for assistance.

DALAT SIA

ADRESS: Latvija, Liepaja, Vitolu iela 3 - 3, LV-3401

REG: № 42103067146

EMAIL: info@dalattele.com

Phone: +37167660143

05.01.2023